We're on a Mission to
Democratise AI for SMBs
ViViDlyPro was born from a simple observation: large enterprises had access to powerful AI customer support tools, but small businesses were left behind. We set out to change that.
The Problem We Saw
In 2020, we spoke to hundreds of small business owners across India — shop owners, restaurant managers, clinic staff, hotel front desks. Every single one had the same problem: they were drowning in repetitive customer messages on WhatsApp.
"What are your hours?", "Do you have this in stock?", "What's the price?", "Where are you located?" — the same questions, asked daily by hundreds of customers. Every answer required a human, every delay cost a potential sale.
Enterprise companies solved this with expensive AI platforms costing lakhs per month. But small businesses couldn't afford those solutions. So we built ViViDlyPro — the same power, affordable for everyone.
Values We Live By
These aren't just words on a wall — they guide every decision we make
SMB First
Every design decision, every feature, every pricing tier is built with small business owners in mind. Not enterprises, not tech companies — you.
Simplicity Over Complexity
The best technology is invisible. We obsessively simplify so you focus on your business, not on learning software.
Trust & Security First
Your customers trust you with their contact details. We guard that data as if it were our own — with enterprise-grade encryption and legal compliance.
Always Improving
We ship updates every week based on real customer feedback. Your voice shapes every new feature we build.
12 Reasons to Choose ViViDlyPro
Built for India
We understand the unique challenges of Indian SMBs — language diversity, price sensitivity, and the importance of WhatsApp for business communication.
Real Support Team
You get actual humans supporting you via email and phone, not just an AI chatbot. We practice what we preach.
Multi-Industry Expertise
We've helped businesses in retail, hospitality, healthcare, education, logistics, and professional services build their AI chatbots.
Backed by ViViD Global Services
Our parent company ViViD Global Services provides legal backing, enterprise contracts, and liability coverage for all enterprise plans.
Rapid Updates
We push product updates every week. When you report an issue or request a feature, we actually listen and act on it.
Transparent Pricing
No hidden fees, no surprise charges. What you see on our pricing page is exactly what you pay, every month.
Proven Results
Our customers report 60–80% reduction in repetitive customer queries and 40% improvement in customer satisfaction scores.
5-Star Customer Reviews
Consistently rated 5 stars by business owners across Trustpilot, Google Play, and the App Store for ease of use and reliability.
GDPR & Data Compliant
Full compliance with Indian data protection laws and GDPR for businesses with international customers. Your data is always safe.
Enterprise Ready
While we love small businesses, our Enterprise plan powers large organisations too. Scalable from 1 to 1 million messages/month.
No Vendor Lock-In
Export your data anytime. Cancel anytime. We believe in earning your loyalty through quality, not contracts.
Community Driven
Join our WhatsApp community of 1,000+ SMB owners sharing tips, templates, and success stories for using AI in business.
About ViViD App Studio
ViViDlyPro is a product of ViViD App Studio, a wholly-owned business unit of ViViD Global Services. Our team of engineers, designers, and customer success specialists are based in Mumbai, India, with remote team members across the country.
Every enterprise contract, billing agreement, and NDA is backed by the full legal authority of ViViD Global Services — giving you complete confidence in the stability, reliability, and accountability of our platform.
Join Our Growing Community
500+ businesses already transforming their customer support with ViViDlyPro.