Welcome to ViViDlyPro
ViViDlyPro helps your business reply instantly to customer messages on WhatsApp and Instagram using an AI chatbot — no coding needed.
Step 1 — Create Your Account
- Go to portal-vividlypro.web.app and click Sign Up Free.
- Enter your business email, choose a strong password, and click Create Account.
- Check your inbox for a verification email and click the link.
- Log in with your new credentials.
Step 2 — Complete Your Business Profile
After logging in, you'll be prompted to fill in your business details:
- Business Name — this appears in your bot's greeting message
- Business Category — helps the AI understand your industry context
- Contact Number — for payment-related communications
- Business Address — shown to customers who ask for your location
Step 3 — Explore the Dashboard
Your dashboard has these main sections:
- Conversations — see real-time and historical chat logs
- Knowledge Base — the information your bot uses to answer questions
- Analytics — message counts, response rates, top questions
- Team — invite and manage colleagues
- Settings — plan, billing, API keys, webhook configuration
Step 4 — Connect a Channel
Go to Settings → Channels and connect either:
- WhatsApp (requires Meta WhatsApp Cloud API access)
- Instagram DM (requires Meta Business Suite with Instagram connected)
Step 5 — Add Your First Knowledge Base Entry
Go to Knowledge Base → Add Entry and type a question and answer. For example:
- Q: What are your business hours?
- A: We are open Monday to Saturday, 9 AM to 7 PM IST.
Step 6 — Test Your Bot
Use the Test Bot button in the dashboard to send a test message and see how the bot responds.
You're Live! 🎉
Once you're satisfied with the bot's responses, your chatbot is automatically active and will reply to incoming messages.