Step-by-Step Walkthrough

From Signup to
Live Bot in 4 Steps

No coding, no complicated setup. Anyone can get ViViDlyPro running in under 1 hour — even if you've never used an AI tool before.

01
Takes 2 minutes

Create Your Account

Sign up at the ViViDlyPro portal using your email. Choose the plan that fits your business (you can start free to explore). Once signed in, you land on a clean, simple dashboard — no overwhelm, no jargon.

What you'll do:

  1. 1Visit the signup page and enter your email & password
  2. 2Verify your email address
  3. 3Fill in your business name and select your industry
  4. 4Choose your plan (Starter is free to begin)
  5. 5Dashboard is ready — you can explore before connecting anything
02
Takes 15–30 minutes

Connect WhatsApp or Instagram

Connect your WhatsApp Business number or Instagram Business account by providing your API keys. Don't have API keys yet? No problem — our step-by-step help guide walks you through getting them from Meta (Facebook) Developer Console. It sounds technical, but we make it easy.

What you'll do:

  1. 1Go to 'Channels' in your dashboard
  2. 2Select WhatsApp Business API or Instagram
  3. 3Follow the guide to get your API keys from Meta Developer Console
  4. 4Paste your API keys into ViViDlyPro
  5. 5Test the connection — you'll see a confirmation message
03
Takes 20–40 minutes

Build Your Knowledge Base

This is where you teach your AI about your business. Add frequently asked questions, upload PDF product catalogues or manuals, paste policy text, or simply enter your website URL and let our automatic scraper import your content. The more you add, the smarter and more accurate your bot becomes.

What you'll do:

  1. 1Go to 'Knowledge Base' in the dashboard
  2. 2Add FAQs: question + answer one by one, or bulk upload
  3. 3Upload PDF documents (product catalog, policies, manuals)
  4. 4Use 'Website Scraper' to auto-import from your website URL
  5. 5Preview AI responses to test accuracy before going live
04
Takes 10 minutes

Configure & Go Live

Set up your bot's personality — its greeting message, tone (formal/casual), business hours, and what happens when a customer asks for a human agent. Once done, flip the switch to activate. Your bot starts responding to customer messages immediately, 24/7, 365 days a year.

What you'll do:

  1. 1Set greeting message (what the bot says first)
  2. 2Choose tone: formal, casual, or professional
  3. 3Configure business hours and after-hours message
  4. 4Set up human handoff rules (when to escalate)
  5. 5Toggle 'Active' — your bot is now live!

Total estimated setup time:

Account Signup: 2 min
Connect Channel: ~20 min
Knowledge Base: ~30 min
Go Live: 10 min
Total = Under 1 Hour

12 Reasons Why This Works for SMBs

Real, measurable benefits that business owners experience after just one week of using ViViDlyPro.

Save 3–5 Hours Daily

Automate repetitive questions — pricing, availability, hours, location — that eat up your team's time every single day.

Increase Sales Conversions

Instant replies at any time of day mean no more lost leads. Customers who get fast responses are 3x more likely to buy.

Better Customer Satisfaction

30-second response time vs 2-hour average manual reply. Customers love quick answers — your reviews will show it.

No Tech Skills Required

Designed for business owners, not developers. Every step has plain-English guidance, screenshots, and video walkthroughs.

Serve in Any Language

Your bot automatically replies in Hindi, Tamil, Telugu, Marathi, Bengali, Gujarati and 32+ more languages — no extra setup.

Know What's Working

Analytics show you which questions are asked most, when customers are most active, and how your bot is performing.

Scale Your Team Easily

Add support agents to handle escalated conversations. Roles and permission control ensure everyone sees only what they need.

Always Getting Smarter

Update your knowledge base anytime and the AI instantly learns. Add new products, policies, or FAQs in minutes.

Build Brand Loyalty

Consistent, friendly, and instant responses build trust. Customers who get great support keep coming back and refer others.

One Dashboard, Two Channels

Manage WhatsApp and Instagram conversations from a single dashboard. No switching between apps, no missed messages.

99.8% Uptime Guaranteed

Enterprise-grade infrastructure with 99.8% uptime SLA. Your bot is always on, even during peak business hours.

Response in Under 200ms

AI responses are delivered in under 200 milliseconds on average — so fast your customers won't believe it's a bot.

Ready to Try It Yourself?

Start free today — no credit card needed. Be up and running in under 1 hour.